General Billing Questions
If you are a patient and have a question regarding billing, statement balance, claim status, or how to make a payment:
CONTACT
Call center: 888-316-3880
Email: ptcollections@radpartners.com
To make a payment online, please visit:
https://pay.imaginepay.com
Legal Requests
Requests from law firms for itemized bills, affidavits and subpoena for billing records:
CONTACT
To request reports, please visit www.chartswap.com. (Provider listed on ChartSwap as “Midwest Imaging Professionals”)
Attorney discount requests can be submitted to RCM.legal@radpartners.com or faxed to 424-500-8534.
Fee Requests
Requests regarding estimated pricing, estimated insurance coverage, and estimated patient responsibility:
CONTACT
Send requests to feerequests@radpartners.com.
Financial Assistance
Inquiries regarding assistance in paying a bill or payment plan options:
CONTACT
Tel: 424-500-8492
Email: financialassistance@radpartners.com.
Client Services Liaison
CONTACT
Tessa Romero
Client Services Liaison
Tel: 567-335-4664
Email